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03 Feb 25

How To Delete Shopify Store?

Chromatix | eCommerce Web Design

Businesses are intended to grow, and what worked at one point may no longer be the best fit. If you’re planning to close your Shopify store due to certain reasons, it’s important to know how to properly close your account. Deleting your Shopify store may seem confusing at first, but trust us – it’s a straightforward process if you follow the right steps. 

In this guide, we will help you take the necessary actions to ensure you’re fully prepared before permanently closing your store.

 

Things to Do Before Deleting Your Shopify Store

Before you delete your Shopify store, there are a few important steps to take. This will help you ensure you don’t lose any valuable data, and it’s a good idea to make sure everything is settled.

1) Back Up Your Data

It’s always a good idea to back up important data before making any major changes. Deleting your Shopify store will remove all data, including orders, customer information, and product details. To avoid losing anything important, take the time to export your data.

You can export product lists, sales reports, and customer details directly from your Shopify admin. Just head to the relevant sections (e.g., Products, Orders) and select the export option.

2) Settle Any Outstanding Payments

Before you proceed with deletion, make sure your account is up to date with any payments due. This includes your Shopify subscription fees and any apps or services you’re paying for. If there are any outstanding balances, settle them to avoid being charged after the store is closed.

3) Consider Deactivating Your Store First

If you’re unsure about permanently deleting your Shopify store, you can first deactivate it. This will temporarily disable your store while keeping your data intact. Deactivating is a great option if you need time to think about your decision, but still want to keep your account active in the meantime.

 

How To Delete Shopify Store?

Once you’ve backed up your data and settled all payments, you’re ready to delete your Shopify store. Follow these steps to get started:

Step 1: Log Into Your Shopify Admin

Start by logging into your Shopify account. Head to shopify.com and enter your store credentials.

Step 2: Navigate to Settings

Once you’re logged in, find the Settings section located in the bottom-left corner of your Shopify admin dashboard. Click on it to open the settings menu.

Step 3: Go to the “Plan and Permissions” Section

Within the Settings menu, look for the Plan and Permissions section. This is where you’ll manage your store’s subscription and make any necessary changes to your plan.

Step 4: Click “Cancel Subscription” or “Close Store”

Scroll to the bottom of the Plan and Permissions page, and you’ll see an option to Cancel Subscription or Close Store. Click on this to proceed.

Step 5: Confirm the Deletion

Shopify will ask for confirmation before finalising the deletion. You’ll need to enter your store’s password to verify your identity. Once confirmed, click Delete Store.

And just like that, your Shopify store will be deleted! Be aware that this process is permanent, so make sure you’re absolutely certain before taking the final step.

 

What Happens After Deleting Your Shopify Store

Once your Shopify store is deleted, here’s what you can expect:

  • Data Deletion: All data associated with your store—such as orders, products, and customer details—will be permanently erased. If you didn’t back up your data beforehand, it will be impossible to recover this information.
  • Subscription Billing and Refunds: If you’ve prepaid for your Shopify subscription, you may be eligible for a refund on the unused portion. However, this depends on the terms of your subscription plan. Be sure to check Shopify’s refund policy to see if you qualify.
  • Accessing Deleted Store Information: Once your store is deleted, you won’t be able to access any of the data or features. If you need any information after deletion, you’ll need to reach out to Shopify support, but recovery may not be possible.

 

What to Do If You Change Your Mind

What if you delete your Shopify store and later wish to restart it? 

Unfortunately, once your store is permanently deleted, you can’t simply reopen it. However, if you want to start fresh, you can create a new store from scratch.

Alternatively, if you realise you made a mistake or have second thoughts about deleting your store, you can contact Shopify support to see if they can help. In most cases, though, store deletions are final.

 

Other E-Commerce Platforms to Consider

While Shopify is a popular choice for many businesses, it’s not the only option out there. If you’ve decided to close your Shopify store or are simply exploring other platforms for your next venture, here are a few alternatives to consider:

1) WooCommerce

WooCommerce is a plugin for WordPress that transforms any WordPress website into a fully functional online store. It’s widely popular because of its flexibility and open-source nature, allowing for deep customisation.

Best for: Businesses already using WordPress and those who need a highly customisable platform.

Key Features:

  • Seamless WordPress integration
  • Highly customisable themes and plugins
  • Wide range of payment gateway options
  • Free to use (though there are paid extensions)
  • Strong SEO features to improve online visibility
  • Large community and extensive support options

2) BigCommerce

BigCommerce is a comprehensive eCommerce platform designed to support businesses as they scale. With a focus on growth, it offers a wide variety of features out of the box.

Best for: Mid-to-large businesses that need advanced features and scalability.

Key Features:

  • Multi-channel selling (Amazon, eBay, Facebook, etc.)
  • Built-in advanced SEO tools for better search engine rankings
  • Unlimited products, file storage, and bandwidth
  • Flexible shipping and payment options
  • Advanced reporting and analytics
  • Built-in security features (including SSL and PCI compliance)

3) Wix eCommerce

Wix offers an easy-to-use platform that allows you to create a professional online store with minimal effort. It’s perfect for users who want to get started quickly without much technical expertise.

Best for: Small businesses or beginners who want a simple, easy-to-use platform.

Key Features:

  • Drag-and-drop website builder
  • Wide selection of customisable templates
  • Integrated payment gateways like PayPal and Stripe
  • SEO tools for better search engine visibility
  • App marketplace to add additional functionality (e.g., inventory management, marketing tools)

4) Squarespace

Squarespace is known for its elegant design templates and user-friendly website builder. It’s ideal for those who want an aesthetically pleasing store with minimal effort.

Best for: Small businesses and creatives looking for a visually stunning online presence.

Key Features:

  • Design templates with drag-and-drop editing
  • Integrated eCommerce tools for selling products
  • Customisable payment options (i.e. credit cards and PayPal)
  • Built-in SEO features to optimise your site for search engines
  • Inventory management for tracking products and stock levels

5) Magento

Magento is a robust, open-source platform designed for businesses with more complex needs. It’s widely used by large businesses and enterprises due to its scalability and extensive features.

Best for: Large businesses with complex eCommerce needs and custom requirements.

Key Features:

  • Open-source flexibility for complete customisation
  • Supports multiple languages and currencies for global selling
  • Advanced product management options (including configurable products)
  • Powerful reporting tools for tracking sales, traffic, and performance
  • Robust SEO features to improve search visibility
  • Highly scalable to accommodate growing businesses

6) PrestaShop

PrestaShop is an open-source eCommerce platform that allows for extensive customisation. It’s particularly appealing to businesses that want control over their store without the licensing fees of other platforms.

Best for: Developers or businesses that want full control over their store’s features and design.

Key Features:

  • Open-source software with no monthly fees
  • Highly customisable through modules and themes
  • Multi-store capabilities to manage several eCommerce sites from one dashboard
  • Integration with popular payment gateways like PayPal, Stripe, and more
  • Strong community support and a large library of add-ons

 

Conclusion

Deleting your Shopify store is a straightforward process, but it’s not one to be taken lightly. Once you delete your store, it’s permanent, so be sure to back up any important data and settle all your payments beforehand. If you ever change your mind, you’ll have to start fresh with a new store, but Shopify offers other options if you just need a break.

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